The server is taking an excessive time to process your request

Classic message from the JD Edwards menus, very bizarre scenario.  We’ve been working on a go-live and we are starting to get this popup and message on the client machines.

We’ve completed load testing, UAT, SIT, 12 months of project and have not had this issue and it starts on go-live weekend.  Who would have thought.

I was lucky enough to have a client to myself with the error and looked into the iexplore developer options (which are nice and catching up with Chromes). I was able to determine a couple of things from this error / message. 

Firstly, it’s all local, it’s all .js related – this is a good thing.  At least I’ve not broken anything on the servers.  When enabling a network trace, there is no traffic when the message occurs.  I also get all of my menu’s not rendering properly, duplicating other menus, not appearing.  Very strange.

I can also see that the problems seem to be in the dropdownMenu.js file, but why is this occurring now.

continueWaiting = confirm("The server is taking an excessive time to process your request.  Click \"OK\" to continue waiting.");
                           if (continueWaiting)

The only thing I can think of is that the website was “skinned” with new gifs / png’s yesterday and this is playing havoc with the local machine cache.  I deleted my temporary internet files and also told the browser to “Always download a new version of the page”, and the problem as gone away.

Above is a timer profile snap of when the issue was occurring.

So this seems to have fixed it on my machine, but I don’t want to have to do this on every machine tomorrow.  I also notice that there is a macafee script plugin in iexplore, this concerns me a little too.

Watch this space!

BTW, this was a great page on oracle support ttps://support.oracle.com/epmos/faces/DocContentDisplay?_afrLoop=64490606605294&id=1267490.1&_afrWindowMode=0&_adf.ctrl-state=7c29aqr3i_446