Please remember that if you are running XE or ERP8, you are not going to be supported from December 2013. These products are not going to go into extended support, they are going straight to sustaining support. What does this mean? No legal fixes, not tax fixes, no new supported platforms or software.
If you are on XE or ERp8, it’s time to start planning your upgrade NOW!
Since release 9.02 has been stamped an official release, if you upgrade to this release you’ll enjoy premiere support until Many, 2015!
Sustaining Support
Our Sustaining Support puts you in control of your upgrade strategy. For as long as you
license your Oracle products, you will receive technical support, including access to our
online support tools, knowledgebases and technical support experts. Sustaining Support
provides:
• Major product and technology releases
• Technical Support
• Access to MetaLink/Customer Connection
• Pre-existing fixes for your solutions
Sustaining Support does not include:
• New updates, fixes, and security alerts
• New tax, legal, and regulatory updates
• Certification with new third-party products/versions
• Certification with other Oracle products
Listen to John Schiff on this podcast: http://streaming.oracle.com/ebn/podcasts/media/10131832_JD_Edwards_062311.mp3
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